| 000 -LEADER |
| fixed length control field |
00769cam a22002174a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| ISBN |
9780471748076 (cloth) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| ISBN |
0471748072 (cloth) |
| 040 ## - CATALOGING SOURCE |
| Transcribing agency |
DLC |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658 WIL 2005 A041 Or. |
| 100 1# - MAIN ENTRY--AUTHOR NAME |
| Personal name |
Van Hooser, Phillip, |
| 245 10 - TITLE STATEMENT |
| Title |
Willie's way : |
| Remainder of title |
6 secrets for wooing, wowing, and winning customers and their loyalty / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Place of publication |
Hoboken, N.J. : |
| Name of publisher |
Wiley, |
| Year of publication |
c2005. |
| 300 ## - PHYSICAL DESCRIPTION |
| Number of Pages |
xii, 188 p. ; |
| Dimensions |
23 cm. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical Term |
Customer services. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical Term |
Customer loyalty. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical Term |
Customer relations. |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
| Uniform Resource Identifier |
http://www.loc.gov/catdir/toc/ecip0512/2005013737.html |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
| Uniform Resource Identifier |
http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
| Uniform Resource Identifier |
http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Koha item type |
សៀវភៅភាសាអង់គ្លេស |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
| Withdrawn status [LOCAL, KOHA] |
0 |