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  xmlns:dcterms="http://purl.org/dc/terms/"><dc:Title>Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty /</dc:Title>
<dc:Creator>Van Hooser, Phillip,</dc:Creator>
<dc:Subject>Customer services.</dc:Subject>
<dc:Subject>Customer loyalty.</dc:Subject>
<dc:Subject>Customer relations.</dc:Subject>
<dc:Subject>658 WIL 2005 A041 Or.</dc:Subject>
<dc:Publisher>Hoboken, N.J. : Wiley,</dc:Publisher>
<dc:Date>c2005.</dc:Date>
<dc:Date>c2005.</dc:Date>
<dc:Type>Text</dc:Type>
<dc:Format>xii, 188 p. ;</dc:Format>
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<dc:Identifier>http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html</dc:Identifier>
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