@book{14059,
	author = {Ormsby, Tim.},
	title = {Getting to know ArcGIS desktop :},
	publisher = {ESRI Press,},
	year = {c2004.},
	address = {Redlands, Calif. :},
	edition = {2nd ed., updated for ArcGIS 9.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0419/2004015629.html}
}