@book{14839,
	author = {Dolence, Michael G. and Rowley, Daniel James,},
	title = {Working toward strategic change :},
	publisher = {Jossey-Bass Publishers,},
	year = {c1997.},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/bios/wiley043/96035692.html}
}