Working toward strategic change : a step-by-step guide to the planning process / Dolence, Michael G. Rowley, Daniel James, Lujan, Herman D. Education, Higher Strategic planning Educational change 378 JOS 1997 A070 Or. San Francisco : Jossey-Bass Publishers, c1997. c1997. Text xxi, 180 p. : http://www.loc.gov/catdir/bios/wiley043/96035692.html http://www.loc.gov/catdir/description/wiley035/96035692.html http://www.loc.gov/catdir/toc/onix07/96035692.html