A Kotter, John P. creator text Boston, Mass Harvard Business Press c2008 monographic xii, 196 p. : ill. ; 22 cm. In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. Organizational change 658 HAR 2008 A116 Or. 9781422179710 (alk. paper) 1422179710 (alk. paper) http://www.loc.gov/catdir/toc/ecip0813/2008011152.html http://www.loc.gov/catdir/toc/ecip0813/2008011152.html