000			00466pam a2200157 a 4500
020			_a0070025673 (recycled, acidfree paper) :
040			_cDLC
082	0	0	_a658 HIL 1993 A044 Or.
100	1		_aArnold, John D.
245	1	0	_aWhen the sparks fly : _bresolving conflicts in your organization /
260			_aNew York : _bMcGraw-Hill, _cc1993.
300			_axii, 236 p. : _bill. ; _c24 cm.
500			_aIncludes index.
650		0	_aConflict management.
942			_cEK
999			_c13451 _d13451